Communications
General Information
For questions or information about telephone service at UCR, visit dial.ucr.edu or email dial@ucr.edu.
Telephone Service/Data Port Requests
All telephone and data circuit service requests (i.e., installations, number changes, removal of service or disconnects, changes in existing equipment, moves and/or rearrangements) must be submitted by a Communications Request Work Order (verbal requests cannot be accepted).
Telephone/Data Port Repair
Repair/trouble calls on UCR-owned telephone instruments marked with a UCR ID tag will receive priority over new installations.
Repair and/or replacement of instruments due to customer negligence will be billable.
To report trouble, call ext. 23939, ext. 1.
Residential Telephone Service
If you are a dorm or campus apartment resident and need help with your telephone service please visit the residential telephone service help page.
Connection Problems
If you are experiencing difficulty connecting to the UCR network, call the Help Desk (ext. 23555). If you think it is an expired password or insufficient funds on your account, call Terri McDonald (ext. 26468).
Stolen Phones
Stolen telephones should be reported to the campus Police (ext. 25222) and to Communications (ext. 21012, ext. 0).
Downloads
Communication Services Recharge Program
- Communication Standards File
- Communication Services Narrative
- PPS Payroll Titles for Communications Workers
- PPS Payroll Titles for Non-Communications Workers
