University of California, Riverside

Communications Work Order System



Entering a Data Work Order


Placing a Data Work Order

Step 1
  • Login to R'Space using your Net ID and password.
  • Click on Communications Work Order under Authorized Applications.
Transactor Options
Step 2
  • Under Transactor Options, click on Service Request.
Individual Services
Step 3
  • Choose the Individual Service option on the left if you:
    • Want to add a data line
    • Disconnect Data Service
Change Action
Step 4
  • Search by an individual's first or last name or both.
  • Select the action next to the individual's name you would like to make the add/disconnect for.
Request Description
Step 5
  • To add a service complete all required fields.
  • Note: employees must have a Net ID before services can be added.
Confirmation
Step 6
  • To add data service for an existing employee, the contact information will prefill for the person you choose. Select the Data Service tab.
  • Choose the appropriate option from the Data Line Details. If you are able to provide the Jack ID, it is most helpful but not required.
  • If you are activating a data line for a device such as a network printer, you must provide the MAC address for the device and the type of device. 
Change Service
Step 7
  • To disconnect data service, select the Disconnect option under the Action column.
  • Please be sure you are disconnecting the correct service (data or voice).
  • Click on save and review when finished.
Submit Request
Step 8
  • When reviewing your service request, you can edit or complete your order by clicking on Edit Order or Submit Request.
  • You will receive a service request confirmation and number. Please save this for your records. You also have the option to convert it to a PDF file and save.
  • You may check teh status of your ticket by logging into R'Space, going to Communications Work Order, and Review Request under the Transactor options.
Submit Request

Back to the top

More Information 

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

Department Information

Computing & Communications
Computing & Communications Bldg.

Tel: (951) 827-4741
Fax: (951) 827-4541
E-mail: dial@ucr.edu

Footer