University of California, Riverside

Exchange E-mail

Exporting and Importing Contacts

Webmail & Client Export and Outlook Import of Contacts

Contacts will not be migrated over to the Exchange server automatically. Contacts will need to be saved from webmail or exported from an email client such as Thunderbird, Eudora, or the mirapoint configuration of Outlook. As a reminder, when your account has been migrated to Exchange, you will no longer be able to access the old configuration on imap clients, such as Outlook.

Once the Exchange account has been configured on the Outlook client, then Contacts can be imported.

Contacts cannot be imported directly into OWA (

Exporting Webmail Contacts

Log into
  • Click on the 'Address Book' link
  • Click on the 'Export/Import' link
export webmail contacts step 1
  • From the Import/Export screen, use the 'Export' section.
  • Choose the category to export; 'All' is default.
  • Make sure .CSV is selected for file type.
  • Click the 'Export Now' button.
export webmail contacts step 2

Depending on your operating system and browser settings, the Save File pop up will be different.

  • Choose where to save your file and click 'Save'.

(Screen shot shown using Mac with Firefox)

export webmail contacts step 3

Exporting Outlook Contacts

Before upgrading from 2003/2007 to 2010, or configuring the new settings for 2010, export a copy of all contacts as a .csv or .pst. Contacts will not be moved over when the Exchange account is set up on Outlook 2010. Once Outlook has been upgraded and the new Exchange profile has been created, import contacts.

Exporting Contacts from 2003/2007 (before migrating)
  1. File -> Import and Export (opens the Import and Export Wizard)
  2. Select either Comma Separated Values (Windows) or Personal Folder File (.pst)
  3. Choose 'Export to a file' and click 'Next'.
  4. Select 'Contacts' as the folder to export from and click 'Next'. (If you wish to create a backup of everything, select all folders - works best if .pst file was selected.)
  5. Enter the name and location for your contacts export file; click 'Finish'.
Exporting Contacts from 2010
  1. Launch the Import and Export Wizard: File -> Open -> Import
  2. In the Import and Export Wizard, select 'Export to a file', click 'Next'.
  3. Under File type, select 'Outlook Data File (.pst)', cick 'Next'.
  4. Select the 'Contacts' folder (unless you want to save all data), click 'Next'.
  5. Give the backup file a name and choose the destination to save it, click 'Finish'.
  6. Add an optional password to secure the backup file.

Exporting Thunderbird Contacts

  1. Select the 'Address Book' icon to open Address Book and highlight an address book.
  2. From the 'Tools' menu, select 'Export'.
  3. Choose a file name to save as and select 'Comma Separated (.csv)' as the Format, then click 'Save'.

Importing Contacts from Eudora

  1. Launch Outlook 2010.
  2. File -> Open -> Import
  3. In the Import and Export Wizard select 'Import Internet Mail and Addresses', click 'Next'
  4. Select the 'Internet Mail application to import from' as 'Eudora (Pro and Light)...'. Check the box 'Import Address book', de-check 'Import Mail'.
  5. The Import Addresses box will come up, select the option of choice (replace duplicates, allow duplicates, do not import duplicates), click 'Finish'.
  6. Browse for Folder and select the mail folder to import.

Files must reside in C:\Program Files\Qualcomm\Eudora folder to work.

Importing Contacts into Outlook 2010 for Exchange

  1. Launch the Export/Import wizard: File menu -> Open -> Import
  2. In the Import and Export Wizard, select 'Import from another program or file' and click 'Next'.
  3. Under file type, select 'Outlook Data File (.pst) Comma Separate Values (Windows), or Microsoft Excel depending on how the export was saved, and click 'Next'.
  4. Browse and choose the file to import, select the options (suggested to use the "do not import duplicate items" radio button) and click 'Next'.
  5. Skip to 6 if not importing a pst file. Enter the password for backup file if a .pst file from Outlook is being imported.
  6. For a .pst file, select the folder to import from and the destination folder. For a .csv or excel file, select the Contacts folder as the destination folder for the import and click 'Finish'

More Information 

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

Department Information

Computing & Communications
Computing & Communications Bldg.

Tel: (951) 827-3555
Fax: (951) 827-4541

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