University of California, Riverside

RMail for Faculty



R'Mail Post-migration Steps


Please print these instructions (right click and select "print") so you have them on hand after your migration.

During Migration Window

Your department migration will happen seamlessly in the background. This will be done in phases. When your email has been cut over to R'Mail, you will no longer be able to log in to Exchange. 

Step 1. Create your 3 Security Questions then Change your Password

Change your PasswordGo to https://password.ucr.edu and select the Manage Security Questions option.  Once you create your security questions you will now be able to change your password on your own at any time.  Next, select the "Change your Password" option and change your password. If you do not change your password, you may not be able to log in after migration. 

Step 2. Log in to the Web Interface

  • Open a web browser, go to http://rmail.ucr.edu
    This is the new web address (URL) for access to R'Mail
  • Log in with your UCR Net ID and password. 

Step 3. Configure Desktop Clients

Set up various desktop clients to view and manage your email. You can use the general POP/IMAP instructions for clients. We also have instructions on how to configure Outlook and MacMail below.

Step 4. Configure Mobile Devices

To set up your mobile device with the new email, select your device below.

Step 5. Set up Alias

Set up your first.last@ucr.edu email alias. There are several drawbacks if this is not completed. 

Step 6. Remove old Exchange connections

Remove from all devices any connection to the old Exchange server.

Things To Know

  • Email will work the same as it does currently. Calendar scheduling will work across platforms (via email invitations), however, calendar sharing features will be limited.  

  • The suite of Google Docs, including Docs, Sheets, and Slides allow collaboration and document sharing across platforms. It is not necessary for a shared recipient to have a Google Account to view or edit documents, as long as the document link has been shared with the appropriate view/edit rights. 

  • Office 365 users can only see calendar permissions for Office 365 users and R'Mail users can only see calendar permissions for R'Mail users. 
  • Your email addresses will not change.

More Information 

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

Department Information

Computing and Communications
Computing & Communications Bldg.

Tel: (951) 827-4741
Fax: (951) 827-4541
E-mail: helpdesk@ucr.edu

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