University of California, RiversideInformation Technology Leadership Council

September 2005

ENTERPRISE SYSTEM DEVELOPMENT HIGHLIGHTS

Travel System - UCR’s Travel Planning and Expense Reporting System has been enhanced with the following new features:

  • Each Travel system user can now have multiple roles within the system.
  • Travel routing instructions now support backup individuals at the Pre and Final Approver stages.
  • SAAs no longer have an automatic role in Travel – roles must be self-assigned.
  • Email notifications have been improved to include more information about each trip.
  • Student employees are now eligible to be setup as Travelers.
  • Support for foreign travel is now available.
  • Traveler profiles are now created automatically, drawing required profile information from UCR-Tel.
  • Backup SAAs can access other SAAs’ travel routing definitions within EACS.
  • A non-employee vendor request system is available for electronically requesting entry of non-employee vendors by Accounting.

With these improvements, the pilot can be expanded, with the goal of deploying to the entire campus.

PAMIS - Great progress has been made in the development of the electronic Campus Approval Form (eCAF) for proposals. The workflow engine has been created to electronically route eCAFs from PI to C&G Analyst, PI, Co-PIs, Chairs, Deans, and finally the Office of Research. Alpha testing of the workflow engine is ready to begin.

PeopleSoft Upgrade - Deployment of UCRFS-Web has been scheduled for December. Meanwhile, enhanced training materials and Camtasia videos are being developed to better prepare users for the new environment. Online tutorials are available at: http://www.cnc.ucr.edu/iviews/tutorials/

iViews - The iViews staff portal is being enhanced with the ability for users to customize and personalize their Quick Links. After logging in to http://iviews.ucr.edu users have access to the My Links utility (in Authorized Applications), where they can define favorite websites and organize their links within folders. After saving changes, their customized links appear in the Quick Links window of the portal. C&C is also experimenting with RSS feeds to greatly expand the news content on the site.

eBuy, eProcurement, and eBuy PC+ - UCR’s new web-based Purchasing system (eBuy) will be deployed in December. An effort is underway to enable e-Procurement within the system. This will allow users to search vendor catalogs electronically for best price/availability, and place the orders with the vendors electronically. Finally, computer shopping via KST (a.k.a. eBuy PC+) has been integrated into UCR’s Enterprise Access Control System (http://eacs.ucr.edu) and portal (http://iviews.ucr.edu).

Academic Personnel - The Academic Personnel “engine” has been deployed for several months now. Merit/Promotion/Appraisal eligibility processes and reviews have been processed, creating updated personnel/activity/appointment data within the system. A steering committee has been formed to begin phase 2 of development, which includes creation and routing of the electronic “dossier”.

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MULTIMEDIA TECHNOLOGY GROUP HIGHLIGHTS

C&C receives Sautter Award for Classroom Technology Efforts - UCR was awarded the Larry L. Sautter Gold award for our Smart Classroom efforts.

UCR Palm Desert Campus Comes Online – The UCR Palm Desert campus opened with high tech classrooms which leverage the campus standard. The UCR classroom model was enhanced at the new Palm Desert campus to include videoconferencing technologies. In addition, every seminar room has dual plasma panels and full videoconferencing capabilities.

Clickers in All General Assignment Classrooms – Over the summer, all General Assignment classrooms were outfitted with the UCR campus-standard audience response system. Using standards-based tools such as Microsoft Excel, instructors can upload student response data into iLearn, the UCR learning management system.

Computers in All General Assignment Classrooms – Windows-based computers for instructor use have been installed in all UCR General Assignment Classrooms. These workstations are remotely maintained and supported with open-manage software. Clicker software on these PCs is configured to download data onto our learning management system, ilearn.

Engineering II Classrooms Come Online - Our classroom standards were adopted into the newly completed Engineering II building. The UCR budget office funded the installation of technologies that followed our standards and guidelines for General Assignment classrooms.

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ACADEMIC COMPUTING HIGHLIGHTS

iTeach - The iTeach website will be rolled out Fall quarter of 2005. iTeach is a one-stop site where instructors can discover resources to enhance their teaching effectiveness. iTeach is designed to offer an ever-changing resource for classroom instruction. The Vice Provost for Undergraduate Academic Resources, Andrew Grosovsky, hosts an important aspect of the iTeach website with support for teaching and learning environments on campus – for more information see the “Vice Provost’s Corner” at http://iteach.ucr.edu/

Space allocated for Technology / Furniture / Innovative Technology Sandbox - C&C has secured space in the Surge Building that will be home to an Instructional Technology Sandbox – a place for faculty to “play” with new classroom technology, experiment with prototypes and try out new ideas. The Sandbox features multi-use furniture to accommodate different styles of instruction (one-on-one, small group collaboration, technology demonstrations, etc.). The Sandbox will have state-of-the-art technology to facilitate experimentation in instructional technology.

Facebook - As part of its iLearn course management system UCR has been testing its own FaceBook building block. The FaceBook is a visual roster that presents a digital image of each student. The UCR FaceBook will foster recognition and familiarization between faculty and their students within our sometimes increasingly virtual teaching environments. UCR will be implementing this new feature of iLearn as we work through privacy and security issues.

Arts Lab Undergoes Major Upgrade - The Multimedia Production and Instruction Facility in the Arts building has been upgraded during the Summer ’05 with new dual processor Mac G5 computers, high-end color printers, including the Epson Stylus 9800 Pro wide-format printer, and a large format graphic arts scanner. The network in the facility has been upgraded with a gigabit switch and we now have a dedicated server that supports dual gigabit (in/out) file transfer. This state-of-the-art classroom/lab supports instruction and research in digital photography and video, digital music, computer graphics and theatre design using CAD programs.

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CENTER FOR VISUAL COMPUTING HIGHLIGHTS

Conference Management Application – is in the process of being developed, and will allow departments and researcher to have conference attendees register online. The program will capture basic profiles necessary to register individuals, and will have the ability to receive credit card payments. The application will have an interface which will allow the conference coordinator to review participants’ requests, and have the ability to update the conferences schedule of events as needed.

iGrade – Enhanced for the fall quarter, faculty view now filters out classes where the number of students listed is zero. Faculty can now opt-in to participate in the iGrade pilot. Classes will be listed when they opt-in and they will need to register the classes that they want to use iGrade for. Information will be passed onto the Registrar’s office to make them aware of which classes need manual entries into the Student Information System. More information and enhancements can be found at: http://cnc.ucr.edu/igrade


iEval – The Scantron portion was piloted for faculty during the summer quarter, and worked successfully. Grad Division selected faculty from their unit to be reviewed online, and the rest were reviewed with the standard Scantron form. Scantron data is extracted from another application and uploaded to the iEval system via the interface and stored in the Oracle database. The next step is to have everyone transition to using the online application and discard the use of manual forms.

Extension Front End – is being developed for University Extensions to allow online registration for their students. The program will allow students to view courses offered, select them into a “shopping cart”, and pay online via credit card. Information will then be transferred to their Q2 Student Information System. Both systems will use Oracle as their database and this will facilitate the writing of stored procedures to work on both systems.


New Training Approach – Teaming up with the Human Resource’s group on campus, CVC has developed online training modules that use Flash, Camtasia, HTML and an Oracle database to present on demand training to the campus. The training modules are available via the HR Training web site where staff members can login and build a profile. With their profile, they can view the available online courses offered and sign up online. A final assessment is given to each user in which they must pass with a score of 80% or higher in order to get access to the financial systems at UCR.

Data Center Generator - The installation was a success. Documentation is being completed. Future work may include a notification system and web-based monitoring and control of the UPS.

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MICROCOMPUTER SUPPORT GROUP HIGHLIGHTS

Anti-Virus Site License: In an effort to stay on-top of anti-virus products, C&C has purchased a campus-wide site license for Sophos AV. The software will be available at the central server for any faculty, staff or residence hall student to download using either Windows or Macintosh machine. A firewall component will be incorporated in the next release scheduled for year-end 2005.

Anti-Spyware Site License: Computing and Communications has also purchased a campus-wide site license of the anit-spyware product from Webroot called SpySweeper. The software will be available at the central server for any faculty, staff or residence hall student to download only for Windows machines.

Fall 2005 Faculty and Staff Handbooks – The latest versions of these annually produced documents have been completed. They serve as a roadmap to help faculty and staff discover the IT services offered by UCR Computing and Communications.

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COMMUNICATIONS AND SECURITY HIGHLIGHTS

Sourcefire / Intrusion Detection System - Computing and Communications evaluated several IDS vendor products and have decided to use Sourcefire. The initial configuration will watch traffic on our six campus entry/exit points, as well as traffic to/from residence halls, wireless, and our library subnets. It is expected that this configuration will be deployed by the end of the year.

Cisco Intrusion Detection Blade and MARS Evaluation - The College of Engineering has purchased a Cisco (formerly Protego) MARS (Monitoring Analysis and Response System) device and and has allowed us to participate in evaluating it. The appliance centrally aggregates logs and events from network devices (such as routers and switches), security devices and applications (such as firewalls, intrusion detection, vulnerability scanners, and anti-virus), hosts (such as Windows, Solaris and Linux syslogs), applications (such as databases, web servers, and authentication servers), and network traffic (such as Cisco NetFlow). The evaluation process is continuing, but the device looks promising for reducing the number of false positives when detecting intrusions, and allowing us to set up automated blocks of inappropriate traffic flowing onto campus and traffic leaving campus.

Nessus Scanning System - In order to provide a way for people on campus to scan their desktop systems, we've built a self-scan web page based on the open-source package Nessus. Though still in development, the page allows anyone on campus to have the machine from which they access the self-scan page to be scanned. In addition, it allows network administrators to scan specific hosts or a range of hosts.

Black Hole software - Based on work and ideas from Berkeley and UCSB, our black-hole web page allows us to identify off-campus machines as being non-routable to any on-campus machines, thereby preventing inappropriate traffic from entering the UCR intranet, eliminating an off-campus threat. This page is currently being used by network analysts, and will eventually be incorporated into an automated border traffic blocking mechanism.

Scripted port shutoff - Once a UCR machine has been identified as compromised, finding the particular switch and port to which it is attached can be difficult and time consuming. We have developed a script with a web interface that accepts as input a machine or list of machines (by IP), and locates it's switch and port, and shuts it off. This substantially reduces the amount of manual effort to shut down infected campus machines, and will eventually be used in an automated port shutoff system.

Wireless Network Update - There are currently 475 active access points on campus. These include coverage for common areas, media ready classrooms, conference rooms, labs, and areas where wired connections are not practical or convenient. In the next couple months, there will be 70 new access points installed to fill the coverage requests from department Chairs. In addition to these, there are several new requests including the greenhouses near lot 11, some offices at University Village, and expanded coverage at all residence halls, which will add about 10-15 new access points.

Engineering II Building - Over the last few months as the new building for the College of Engineering has been completed, the level of collaboration between COE and C&C has greatly increased. COE's evaluation of available equipment for the new network led them to choose Cisco. This created a vendor alignment with the rest of the campus and has resulted in the ability of C&C to provide new levels of support. It has also created the opportunity for increased collaboration. To date there have been a number of joint evaluations of subsystems. It is expected that this type of activity will continue unabated and that there will be increasing opportunities for cross-training and the sharing of experience between the two teams.

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ADMINISTRATIVE COMPUTING HIGHLIGHTS

Funding Allocated for Mainframe Upgrade - Funding has been allocated to upgrade the mainframe to a z890 Model 150. This machine is a 175 MIP machine, and will run all of our existing software, and alleviate the strain during peak periods, and allow for growth.

On-line Holds in Testing (update) - The On-line Holds project is in the initial testing stage right now. The student will have a central location on GROWL to view all of his holds (Student Business Services, Registration, Financial Aid, and move) including a link to his enrollment/advising holds if any exist. Concurrently, SIS users have equivalent screens, to give them a view of what the student is seeing. We are currently checking all new screens in both SIS and GROWL. This project is expected to be in beta testing in a by the end of September, and complete and in production in time for Winter Enrollment.

On-line Transcript Ordering / Credit Card Payments in Beta Testing (update) - Online Transcript ordering on GROWL allowing credit card payment is now in the final stages of testing. The Registrar’s Office is doing the final check out of the process, and if approval comes soon, could be in production by early October.

Summer Session Develop to be a Major Effort (update / overview) - State support of Summer Session has implications in all areas of Student Information Systems. In order to best facilitate the all of these areas, the Summer Session project is being approached as a unit, with components reaching throughout SIS. Major changes are required in Registration, Billing, and Financial Aid to facilitate the non-traditional nature of Summer Sessions, including cross campus enrollment.

Improvements to Degree Audit System Request (update) – C&C will be developing improved views of SIS degree audit. These improvements will include web access displays, overviews, drill downs, and forecasting “what if” scenarios.

Tools for Student Advising to be Investigated (update) - With Phase I of student enrollment/advising on GROWL complete and in production, we are in the process of evaluating the next phase. This phase will include enhanced tools for the advisors, to aid in the evaluation and advising process, as well as improvements to the Degree Audit System.

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OTHER HIGHLIGHTS

VCR to Chair a Research Technology Advisory Group - The integration of technology into the research environment will require a partnership between C&C and Researchers. To spearhead this movement, the Vice Chancellor of Research will Chair a Research Technology Advisory Group. This Advisory Group will develop the vision for the next few years for incorporating the future needs of technology infrastructure in support of Research.

Funding for a Research Technologist - C&C received funding from Campus Executive Management for a high level programmer to coordinate the development and implementation of a Vision for Research Technology. Some initial projects being considered are a campus computational server, a visualization rendering services and a display infrastructure.

VCUA to Potentially Partner on new Advancement System - C&C has embarked on an aggressive plan to partner with University Advancement for the development and implementation of a comprehensive suit of systems related to: Advancement / Development Database and Web Application, UCR Gift Accounting (Foundation and Regents) System and other requirements such as an On-line Community for UCR Supporters.


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