University of California, Riverside

UC Learning Center Support



Getting Started


To help you navigate around the UC Learning Center, please review the information in this section which is organized by role.

Log In to the UC Learning Center

  • Go to www.ucrlearning.ucr.edu
  • Review the initial information as needed and then select Login Now!
  • Enter your UCR NetID and password 

STUDENTS: If you are not an employee, before you can log in for the first time you must use the UC Affiliate Access Tool to create a profile in the system. If you are an employee (or volunteer) you do not need to use this tool. You will be able to log into the system within 2 days of being processed in the payroll system.

Browser Requirements

UCR users can access the UC Learning Center with any of these browsers:

  • Internet Explorer (Versions 9 – 11)
  • Firefox (Version 30)
  • Safari (Version 7)
  • Chrome (Version 37)

Other browsers may also be used, but are not officially supported. It is recommended that only supported browsers be used for eCourses to ensure proper tracking of completions.

Windows 10/Edge Users: Please note we cannot guarantee compatibility with Windows 10 or the Edge browser. If you are having issues completing an online course we recommend using a system running an OS other than Windows 10 to complete online training.

Disable Pop-up Blockers

Pop-up blockers must be disabled to access the UC Learning Center.

How to disable pop-up blockers

Tips for Successful eCourse Completion:

  • Make sure you are using a supported web browser (see above)
    • If you are using Internet Explorer v.10 or newer, check for and REMOVE any compatibility view settings for sumtotalsystems.com
    • If you are using a Mac and you experience either a course that stops loading or a “spinning wheel” or load screen that never resolves, trying the Chrome browser in that instance may resolve the problem.
  • Ensure you have DISABLED pop-up blockers. i.e., that your browser will allow pop-ups.
  • Verify your Flash software is up to date.
  • Clear your browser’s cookies.
  • Do not leave eCourses paused for extended periods of time.
  • Save a screenshot of your quiz results and completion screen.

If you experience technical difficulty registering for courses, verify that Java is installed and enabled in your web browser.

Note: Browser and system requirements may vary across eCourses as content comes from a variety of developers.

  • Some eCourses use HTML5 which may not be supported by older browsers. If you are seeing an error message related to finding a compatible source for video, this is most likely the issue.
  • Windows 10/Edge Users: Please note we cannot guarantee compatibility with Windows 10 or the Edge browser. If you are having issues completing an online course we recommend using a system running an OS other than Windows 10.

More Information 

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

Department Information

Computing & Communications
Computing & Communications Bldg

Tel: (951) 827-3555
Fax: (951) 827-4541
E-mail: helpdesk@ucr.edu

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