University of California, Riverside

UC Learning Center Support



Getting Started


Welcome to the UC Learning Center Support site.

The UC Learning Center is a web-based learning management system (LMS) used throughout the UC system. A  Learning Management System (LMS) is a software package that provides management and tracking of learning activities to a variety of learners. The web-based access facilitates "anytime, any place, any pace" access to training content and administration.

Log in to the UC Learning Center

UCLC Login Page
  • Go to www.ucrlearning.ucr.edu
  • Review the initial information as needed and then select Login Now!
  • Enter your UCR NetID and password 

Newly Hired Employees

New hires automatically gain access to the UC Learning Center within two business days of their start date or the date they are made active in payroll (with a Social Security Number or Individual Taxpayer Identification Number), whichever is later. See Access & Roles for additional information.

More on Student Access

Browser Requirements

Web Browser & Operating System Compatibility

It is recommended that only supported browsers be used for eCourses to ensure proper tracking of completions.

Desktop Browser Compatibility

The UC Learning Center supports operating systems that run the browsers listed below. This includes:

  • Microsoft Windows 10, 8.1, 8, and 7
  • Apple OSX 10.10, 10.11, 10.12, and 10.13
Supported Desktop Browsers
Internet Explorer v11.01
Edge1
Firefox (v56 & 57)
Chrome (v63)
Safari (9.1.3, 10.1.2, 10.0, 10.1, and 11.0)

1The LMS does not support Internet Explorer or Edge in Compatibility Mode. Internet Explorer users will need to add https://uc.sumtotal.host as a trusted site under Tools>Internet Options>Security>Trusted Sites>Sites.

Tablet Platform Compatibility
  • iPad (iOS 9.x, 10.x, 11.x) & Native Browser1
  • Android 6.x, 7.x, 8.x & Native Browser1
  • Windows 8.1 Pro & Native Browser
  • Windows 10 Surface Pro & Native Browser
Mobile Platform Compatibility

Mobile support refers to the SumTotal native app. only, mobile browsers are not supported.

  • iPhone (iOS 10 & 11, 64-bit only on 11)
  • Android (6.x, 7.x, 8.x)

1Includes support for iPad Mini and 7-inch Android Tablets at 1024x768 resolution. Only supported in landscape mode.

Additional requirements in all browsers include:

  • Pop-Ups allowed
  • JavaScript enabled
  • Flash installed/enabled
  • Cookies enabled

Tips for Successful eCourse Completion:

  • Make sure you are using a supported web browser and operating system (see above)
    • Internet Explorer v.11 users will need to add https://uc.sumtotal.host as a trusted site under Tools>Internet Options>Security>Trusted Sites>Sites
    • If you are using Internet Explorer v.11 or Edge, check for and remove compatibility view settings for sumtotalsystems.com
  • Ensure you have either DISABLED pop-up blockers or created an exception so that your browser will allow pop-ups from https://uc.sumtotal.host. (Edge, Chrome, Firefox, IE, Safari)
  • Enable Cookies: Each user must have their browser set to enable cookies. You can view this setting in the browser’s security dialog box. Note, some privacy add-ons block cookies.
  • Clear your browser's cookies before starting a new eCourse by clearing the history or cache
  • Verify your Flash software is up to date and enabled. If your browser includes an option to list specific sites for which Flash is allowed, you might add https://uc.sumtotal.host to the list.

    Note: If your browser settings for Flash are set to always ask before running, you must then click to play or allow Flash to run in the course by clicking an icon or notice in the browser window. This icon is usually next to the URL field. Certain browsers, regardless of general Flash settings, will always require you to provide explicit permission for Flash to run. Look for an icon to the left or right of the URL field at the top of the browser window.
  • Verify that JavaScript is enabled in your web browser. (IE, Chome, Safari)
  • Do not leave eCourses paused for extended periods of time. If you need to step away, exit the course until you can return. Leaving a course paused for too long may prevent it from reporting progress back to the system server.
  • Exit a course using the Exit link from the course menu when available. If needed, wait for the course to indicate it is okay to close the browser window before doing so. Closing the window too soon may prevent the course from reporting progress back to the system server.
  • Save a screenshot of your quiz results and/or completion confirmation screen.
  • Note - Plug-Ins or Toolbars: If you have installed any add-ons, plug-ins, or toolbars designed to protect privacy in your browser, these may interfere with the system's ability to record your progress or eCourse functionality. You may want to disable them while attempting to complete online courses.

More Information 

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

Department Information

Computing & Communications
Computing & Communications Bldg

Tel: (951) 827-3555
Fax: (951) 827-4541
E-mail: helpdesk@ucr.edu

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