University of California, Riverside

UC Learning Center Support



What's New


Tips for Successful eCourse Completion:

  • Make sure you are using a supported web browser. We recommend using Firefox (Mac or PC) or Internet Explorer (PC).
    • If you are using Internet Explorer v.10 or newer, check for and REMOVE any compatibility view settings for sumtotalsystems.com
    • If you are using a Mac and you experience either a course that stops loading or a “spinning wheel” or load screen that never resolves, trying the Chrome browser in that instance may resolve the problem.
  • Ensure you have DISABLED pop-up blockers. i.e., that your browser will allow pop-ups.
  • Verify your Flash software is up to date.
  • Directly access the UC Learning Center by going to www.ucrlearning.ucr.edu (do not navigate through R’Space or R’Web).
  • Clear your browser’s cookies.
  • Do not leave eCourses paused for extended periods of time.
  • Save a screenshot of your quiz results and completion screen.

If you experience technical difficulty registering for courses, verify that Java is installed and enabled in your web browser.

Note: Browser and system requirements may vary across eCourses as content comes from a variety of developers.

  • Some eCourses use HTML5 which may not be supported by older browsers.
  • Windows 10/Edge Users: Please note we cannot guarantee compatibility with Windows 10 or the Edge browser. If you are having issues completing an online course we recommend using a system running an OS other than Windows 10.

Please email UCRLearning@ucr.edu. with any questions or for assistance accessing or using the UC Learning Center.

More Information 

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

Department Information

Computing & Communications
Computing & Communications Bldg

Tel: (951) 827-3555
Fax: (951) 827-4541
E-mail: helpdesk@ucr.edu

Footer