University of California, Riverside

Rates



Communications Rates


Communications Infrastructure Fee

Effective July 1, 2010, the Communications Infrastructure Fee rate was approved by the Executive Vice Chancellor and Provost and will replace the Communications Worker Fee and the Telephone Line Charge Rate. For more information about this change and specific impacts on campus units, please visit the CIF website.

Fee2015-20162014-20152013-2014
CIF $64.14 $61.09 $58.18
Student Housing CIF $64.14 $61.09 $58.18
Off Campus Housing CIF $43.24 $40.19 $37.27
Premium Housing Internet Commodity Fee $0.00 $0.00 $0.00

*Visit the CIF website for detailed information about how the CIF is assessed

Line Charges

Service2015-20162014-20152013-2014
Voice Line $0.00 $0.00 $0.00
Voice Line Residence Halls $0.00 $0.00 $0.00
Auto Attendant $16.30 $16.30 $16.30
Voice Line Extension $0.00 $0.00 $0.00
Alarms $0.00 $0.00 $0.00
Alarms Shared Lines $0.00 $0.00 $0.00
Voice Mail Box $5.19 $5.19 $5.19

Instrument Maintenance

Instrument2015-20162014-20152013-2014
Hands Free Units $8.75 $8.75 $8.75
Type A (1-8 Button Sets) $10.09 $10.09 $10.09
Type B (9-16 Button Sets) $15.37 $15.37 $15.37
Type C (16+ Button Sets) $27.56 $27.56 $27.56
Star Plus $3.00 $3.00 $3.00
Two Line Phone $5.58 $5.58 $5.58

Billable Work Orders

Rate2015-20162014-20152013-2014
Hourly Labor Rate
(min 1/2 hr charge required)
$57.02 $57.02 $57.02

Note: a minimum half hour charge is required.

Advanced Network Services

There is a minimum half hour labor charge at the billable work order rate for all advanced network services.

ServicePrior to 2011-20122012 & On
Network Outage/Campus/Bldg. No Charge No Charge
No Network Connectivity/Desktop No Charge No Charge
IP Issue/Problem/Duplicates No Charge No Charge

Wireless Coverage Issue

No Charge No Charge
Wireless Problem/No Access/Slow, etc. No Charge No Charge
Cname Adds/Changes No Charge No Charge
DNS Changes No Charge No Charge
DHCP Bldg./Dept. Conversions No Charge No Charge
Add Network Connection/IP/DHCP/Hostname Fee for Service Fee for Service
Move Network Connection, etc. Fee for Service Fee for Service
ACL "Access Control Lists" No Charge Fee for Service
Customer Requested Network Redesign Fee for Service Fee for Service
Customer Requested Network Analysis or Performance Testing of Applications No Charge Fee for Service
Add or Remove Customer Network or VLAN No Charge Fee for Service
Temporary Networking Design/Set-Up for Short-Term Events Fee for Service Fee for Service
Network for "Non-Standard" Host, Wired or Wireless Fee for Service Fee for Service
Customer Requested Network Upgrades, Wired or Wireless Fee for Service Fee for Service

Tolls

Type2015-20162014-20152013-2014
Local Included in CIF Included in CIF Included in CIF
Domestic $0.05270 $0.05270 $0.05270
International $0.0337 Plus Direct Costs $0.0337 Plus Direct Costs $0.0337 Plus Direct Costs

Domestic includes U.S., AK, HI, Puerto Rico, USVI, Guam, NCMI Interstate Virtual Network Services, and Canada. International calls are billed at the rate charged UCR by our contract. The cost varies by Country.

Other Rates

Service2015-20162014-20152013-2014
Conference Call Service Fee Billed at Billable Late Rate (min. of 1/3 hour) 
N/A
N/A N/A
Copper Access Fee $16.68 $16.68 $16.68

More Information 

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

Department Information

Computing & Communications
Computing & Communications Bldg.

Tel: (951) 827-4741
Fax: (951) 827-4541
E-mail: helpdesk@ucr.edu

Footer