New students are given a UCR Net ID and e-mail address after submitting their Statement of Intent to Register. If you did not receive your UCR Net ID and e-mail address or have forgotten your UCR Net ID/e-mail address lookup your UCR Net ID or visit an SCS kiosk (bring your Student ID Number (SID) and PermPIN).

Your e-mail address is your UCR_Net_ID@student.ucr.edu (i.e. jdoe001@student.ucr.edu), but you can also use the following e-mail alias: first.last@email.ucr.edu or UCR_Net_ID@ucr.edu. E-mail sent to an e-mail alias is automatically redirected to your primary student e-mail address.

Note: Some first.last combinations may include a three digit number after the last name due to name repetition. Verify your address online or visit an SCS kiosk.

Your initial password is your Permanent PIN, but we recommend that you change your password as soon as possible. If you forget your Permanent PIN, bring your student ID card to the Registrar's Office.

Logging into R'Mail

You will login to R'Mail from the R'Web student portal using your UCR Net ID and password. This will provide you with single sign-on access through CAS to R'Mail and Google Apps, as well as other UCR services including iLearn and Growl. Alternately, you can login to R'Mail directly at http://rmail.ucr.edu. Do not login at the Google Gmail website.

First Login

The first time that you login to R'Mail you will be taken to the R'Mail setup page.  The setup page will display your login name, which will be your netid@ucr.edu email address, require you to enter the CAPTCHA challenge, and require you to agree to the Google Terms of Service.

Logging out of R'Mail

R'Mail uses the CAS single sign-on for authentication. In order to completely log out of R'Mail and other UCR services, you should close all open browser windows and quit your web browser.

Changing Your E-Mail Password

You can change your UCR NetID password at http://password.ucr.edu. Note that this will affect all services you log in to with your UCR NetID (e.g. R'Web, iLearn, etc.).

Forgotten Passwords

If you do not know your password, or your password doesn't work, you can reset your password to the password of your choice. In order to reset your password you will need your last name, Student ID Number (SID), PermPIN, and birthdate as they are shown on your records.

If you have trouble with the identification process, you can obtain your permanent pin and Student ID from the Registrar's Office or your Advising Department.

Your e-mail account, iLearn account, wireless account, VPN account and SCS computer lab account all use the same password. Therefore, when you reset your password it will reset for all of these accounts.

Account Quota

All UCR students receive an R'Mail quota the same size as standard Gmail users, currently 25GB.

Account Expiration

Your e-mail account is active so long as you are currently enrolled or are an alumnus. If your enrollment lapses and you haven't graduated yet, your account will be deactivated in one year from the time of lapse.